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FAQ



Galloway GearWhat is Galloway Gear?

Galloway Gear is an online marketplace for vintage watches.  No need to dig or scour through the internet anymore because you can find a great selection of authentic timepieces right here at Galloway Gear.

Does Galloway Gear accept returns?

Galloway Gear will be glad to refund your money if you are not satisfied with the condition or look of the product. We won't quit until we resolve your problem and you are happy. See the details of our guarantee here.

Has my watch been serviced?

Each of our watches are thoroughly serviced by our watchmaker before they are listed for sale.  All defective parts have been replaced and the watch was tested for accuracy.  Nearly all watches come with a brand new band.

How do you guys find your watches?

We work with a group of collectors, dealers and watchmakers to identify watches we feel would be a good fit to our portfolio.  Partnering with our watchmakers, we confirm the authenticity of each watch. We make sure that you get what you pay for and that your purchase will last.

How much is shipping?

Shipping is free for all U.S.  Sorry, but we do not currently ship to international location. 

I saw a watch that I wanted to purchase and now it is gone.

Such is life.  From time to time (no pun intended), we come across similar watches but in the world of vintage, everything is one of a kind. 

How long will it take to get my product?

We ship via priority mail so you can expect to receive your watch within 2-3 business days.  Tracking information will be provided once the watch has left our California office. 

Do you have the original box/papers for the watch?

Generally, no.  From time to time, we will and identify such in the watch listing.  All of our watches come with a brand new watch box and polishing kit.

Does Galloway Gear ship internationally?

At this time, we only ship to the U.S.A.

 

To read more on our company and how we got started, click here.